Operations
What running your technology involves.
Operating technology is a cycle, not a project: specify, deploy, support, protect, replace. This is the cycle Sarja Technologies publishes for devices and for protection.
The device programme
From the first purchase to secure disposal, each step with an owner.
- 01
Procurement
Specified, sourced and purchased on sensible terms.
- 02
Configuration
Imaged, secured and loaded with the right applications.
- 03
Enrolment
Enrolled in MDM, tied to identity, asset-tagged.
- 04
Deployment
Delivered to the right person, room or site.
- 05
Onboarding
Accounts, data and apps waiting on first sign-in.
- 06
Support
Helpdesk, diagnostics and troubleshooting.
- 07
Repair & replacement
Warranty claims, repairs, spare and loan pools.
- 08
Refresh
Planned replacement before devices hold people back.
- 09
Retirement
Secure wiping, certified disposal and recycling.
Managed protection
Built from deliverable components. Protect and Protect & Recover are available; Extended monitoring is scoped per client.
Available
Protect
The security baseline every organisation should have, run and reported on for you.
- Continuous endpoint protection
- Patch management
- DNS and web protection
- Phishing protection
- MFA and identity baseline
- Device management
- Backup monitoring
- Security alerts to your contacts
Available
Protect & Recover
Everything in Protect, plus proof that you can recover — and help when something happens.
- Scheduled restoration tests
- Vulnerability monitoring
- Identity and infrastructure monitoring
- Configuration reviews
- Log retention
- Incident response and recovery assistance
- Periodic security reviews
On request
Extended monitoring
Security event monitoring, extended-hours coverage and active threat response, scoped to your organisation.
- SIEM and log correlation
- Extended-hours monitoring
- Proactive alert handling
- Escalation to your contacts
- Active threat monitoring
Coverage hours, escalation paths and response commitments are agreed per client and written into your agreement.
Service levels, coverage hours and response commitments are not published on this site. They are agreed per client and written into the agreement.